We ship via USPS First-Class mail. It will take 3-5 business days for your order to be processed then shipped. You will receive an email notification containing your tracking number, once your order has shipped. You can track your order using the tracking number provided in your shipment notification email. Your package should arrive to you in 4-6 business days after it is shipped. Please understand that once an item has been shipped, it is now in the possession of the United States Postal Service (USPS) and we have no control over their timelines. If there are any issues with the transit of your order, please contact your local post office or use one of the following links:
Lost/delayed mail - https://faq.usps.com/s/article/Missing-Mail-The-Basics
USPS Tracking - https://tools.usps.com/go/TrackConfirmAction_input
Prior to placing your order please make sure to verify you have entered the correct product, address, and quantity. Any errors in this information will delay the fulfillment and shipping process or can result in orders being shipped to the wrong address and they will not be replaced. Once your order is submitted and a confirmation email is received, it cannot be cancelled.
If the address given is not valid, there will be a delay in fulfillment as we will need to contact you for the correct shipping information. If you realize that you have entered the wrong mailing address, please contact us ASAP to make the correction and we will do our best to update your info in the system, if possible. You can contact us via the Contact Us page on our site or at email@example.com.
Please note that a change of address can alter the cost of shipping.
Our products are handmade in small batches and will occasionally vary in scent, texture, and color. Please confirm that no allergies exist before purchasing, ingredients are listed on product pages.
Due to the nature of our products, being personal care items that cannot be re-sold for sanitary reasons, we do not allow returns/refunds, exchanges, or credit. Please carefully review your details prior to placing your order. Once your order is submitted and a confirmation email is received, it cannot be cancelled. If an error is made on our end in the fulfillment of your order, we will make the necessary correction.